Community Medics

PO Box 16228, Vlaeberg, 8018
Emergencies 087 230 0404 | Office 087 231 0121

Volunteer Call Taker

Get involved as a volunteer call taker

If you’re over 18 and reside in our operational areas, the emergency call taker position may interest you.
An Emergency Call Taker should be a friendly, calm-natured person over 18 years old. We answer the emergency phone during rostered shifts (typically 3-hour slots where you are on standby to answer the phone when it rings). If you can remain polite and calm over the phone but with a sense of urgency, regardless of the caller’s behaviour, you will be well suited to volunteer. You can volunteer remotely; you only need a smartphone with a reliable internet connection. We provide all training and support to help you succeed. As this is a volunteer position, there is no monetary compensation.
Community Dispatch Logo
For volunteer call takers, the requirements are:
  • A medical qualification of Level 1 first aid (or higher)
  • Copy of identity document
  • Access to a smartphone and a reliable internet connection
  • Able to remain calm under pressure

Do you reside in our service areas, and believe you have what it takes to be a volunteer call taker?
Complete the quick form below, and we’ll get back to you!

    Full name


    Contact number




    Are you over 18?

    Are you able to commit up to 8 hours a month?


    Experience - select all that apply

    Portfolio expertise (Fundraising, Marketing, Logistics, etc.) - Specify:

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    Upload CV (.pdf):

    Upload supporting documents (.pdf):

    Kindly note: This is a volunteer position with no monetary compensation for your time. We rely solely on the community to support us financially and all proceeds go towards keeping the Organisation running. For further queries, kindly email